APIs: Bridge to Endless Opportunities for Marketers
Wednesday, March 10th, 2010By Vincent Ma, the Product Guy
Even if you’ve never heard of APIs or web services, there is a good chance that you have benefited from them. If you ever posted a tweet from an iPhone app, used Google Maps outside of Google, or found a lost cow while playing FarmVille, you have used a service that takes advantage of APIs. Wikipedia defines an application programming interface (API) as “an interface that a software program implements to allow other software to interact with it.” An API is essentially a bridge that allows an authorized 3rd party to programmatically interact with data and features of a particular web application.
Why would a company like Twitter want to provide API access to 3rd party developers?
Having a good API is a great way to extend a company’s brand visibility, foster innovation, and ultimately drive underlying business success. APIs have been a major reason why companies like Twitter and Facebook have experienced such tremendous growth over the last few years. As documented by the programmableweb.com Twitter mash-up directory, there are at least 350 web applications that use the Twitter API. It is no wonder why more and more web applications are implementing APIs as a strategy to gain users and spur growth. Recent news of services like Foursquare (a location based social network and game) and Bump (a mobile data exchange application) announcing new APIs indicate that the trend isn’t going stop anytime soon.
Why should we as marketers be excited about this API trend?
APIs offer marketers and their agencies a quick and easy way to build and deliver compelling and engaging branding experiences and to integrate useful data/services/features into their existing websites or marketing campaigns. A great example is the partnership between Foursquare and Bravo where users of the television channel’s city guides app can access the “check-in” Foursquare feature through Bravo’s own mobile app and earn Bravo themed Foursquare badges.
In addition to opening up the creative possibilities for advertisers and their agencies, APIs also provide the plumbing required to connect, automate, and optimize campaigns across your multi-channel digital marketing strategy. For example, Red Bricks Media use many channel specific APIs in our suite of workflow and management tools, including promotion scheduling and automated SEO audits that allow our client teams to work more effectively and efficiently. Beyond the streamlining of marketing operations, APIs allow us to more easily collect, process, and act upon the mountain of data marketers receive on the weekly if not daily basis. Our marketing intelligence platform, Kunu, utilizes a host of APIs in order to provide the analytics and deep insights required by our clients and account teams. As more marketing technologies and platforms offer APIs, we’re getting closer and closer to the development of a centralized marketing engine for creating, managing and optimizing truly integrated marketing campaigns.
How can marketers leverage APIs to drive content sharing that takes less than an hour to implement?
If you regularly update your corporate blog, send out press releases or have marketing content that you would love to have shared across social media platforms, considering adding a content posting and sharing button (like the one you see at the bottom of this post) to make it easier for your readers and customers to share your content with their friends. Marketers can either add the sharing functionality provided directly by each social networking site or use 3rd party providers, such as sharethis.com and addthis.com, which have packaged solutions that make it even easier to add sharing functionality across all the top social networking and social bookmarking sites. If you have another hour or two to spare, think about integrating commenting functionality from social media sites like Facebook to your content that will allow your customers to not only leave comments on your website that can be easily posted to their profiles but also discover content on your site filtered by your user’s social network.
As the digital worlds continue to integrate and move towards an integrated seamless experience, developers and marketers are challenged to create experiences and solutions that take advantage of this ever changing services landscape. It is an exciting time and I’m personally anxious to see (and use) the next great web service or mash-up to make the headlines. In the mean time, what are some of your favorite web services or mashups that you’ve come across? Feel free to leave a comment at our blog about your favorites.













